1. Order Processing

• Orders are processed within 1–3 business days after confirmation.

• You will receive a notification once your order is packed and shipped.

2. Delivery Time

• Standard delivery time: 3–7 business days (depending on location).

• Remote areas may take longer.

• Delays may occur due to festivals, natural issues, or courier limitations.

3. Shipping Charges

• Shipping charges may vary based on product weight, location, or offers.

• Free shipping may be available for selected orders or promotions.

4. Tracking

• Once shipped, you will receive a tracking link or AWB number.

5. Incorrect Address

• Orders returned due to incorrect/incomplete addresses will require additional shipping charges for re-delivery.

6. Damaged Packages

• If the package appears tampered or damaged, please refuse delivery and inform us immediately.